Sandman Signature Plano-Frisco Hotel

My husband and I stayed there for our 5th anniversary December 30th, 2025. The appearance of the hotel is clean and modern. I loved that they had two restaurants attached. It was 5 minutes away from our anniversary dinner spot. The room was okay. It kind of felt like our room was leaning which was scary because we were on the third floor at the end near the stairs. The drawers of our desk/ dresser stand would not stay shut. When you would open the barn door to the bathroom it would slowly roll and shut on its own. The lighting in the bathroom was subpar. I had to use the desk lamp for makeup application. I do hope that the building has been inspected and is sound. Staff was very friendly and the night front desk attendant was accommodating when we asked if he could take our picture. We would stay again.

I stayed at the Sandman in Plano for my birthday and it was amazing! Kathryn helped me book my room and made sure everything was set up and immaculate when I arrived. The room itself was so much more than I was expecting, it was actually more like an apartment, with a full kitchen and separate living room area. I visited both bars attached to the hotel and received excellent drinks and service there. Kathryn gave me a late checkout and was there to send me off when I left. The accommodations and staff helped make my birthday extra special, and I'll definitely be returning!

This review is long over due as our stay was back in September. We were so impressed with the service provided by Kathryne during our visit. She was always friendly and welcoming, and we could count on her for anything we needed. Whether it was extra toiletries or helpful information, she handled everything with such care. She even had the the room for my boyfriend’s daughter’s birthday, which meant so much to us. Kathryne’s exceptional hospitality truly elevated our stay.

It's a beautiful hotel, clean, friendly, decently priced, good location with lots to see and do out and about. I loved the homey feeling of the addition of the robe in the room, the larger minifridge with the freezer in it. The bed and pillows were very comfortable. I do wish that there was a full length mirror in the room though.

We absolutely LOVE staying at the Sandman in Plano. Every visit feels like a little escape from reality! The soaking tubs are everything, the rooms are always clean and comfortable, and the location gives us easy access to great food and fun things to do. We’re Oklahoma business owners, and Plano/Sandman has become our go-to getaway whenever we need a reset. Huge shoutout to the staff — especially the manager who helped us during check-in. He was incredibly personable, kind, and on top of everything. Great hospitality goes a long way, and he truly made our stay feel special. Highly recommend this hotel to anyone looking for a relaxing, welcoming place to stay!