Real Storage - Plano

Crystal Walker was very friendly, very ethic, very professional I love her and her vibe. She definely make people wish to come back and join this storage. She has Beauty personality and awesome heart she when beyond on my experience knowing her. I will recommend her also place.

Crystal demonstrates a high level of professionalism in her customer interactions. Her service is excellent, and she consistently maintains a polite and respectful attitude. She possesses a refined ability to persuade customers in an elegant and convincing manner, leaving a positive impression and building trust in the service or product. Her calm demeanor and pleasant communication style make working with her a smooth and enjoyable experience. Without a doubt, Crystal is a valuable asset to any team. wrote this review before when I first visited, and the employee (Crystal) is still very nice and professional. However, I no longer recommend this place at all. The warehouse was flooded, and I didn’t receive any compensation. I don’t recommend anyone to go there. When I contacted the insurance, they only refunded the insurance fee I had paid. Honestly, that was very disappointing.

My friend rented space here I would go there alot to help her out and this is a great place crystal is a very nice lady she only left to go to a space with a on-site manager for safety reasons as she would have to go to her unit at night sometime and she didn't feel safe being a lady but other than that it's a great place

Crystal was super helpful on everything I needed to get into my new storage units. Awesome job!

I worked with Crystal great customer service and she made the process very easy and answered every question that I had.I asked if management was available 24/7 but there is no onsite staff for after hours. It would be great to have onsite management at all times just for safety or any issues that may come about while someone is moving in. Highly recommend the facilities.