5 reviews
Excellent experience with Public Storage. Corey, Ivan, and Kyle are professional, friendly, and incredibly helpful. They were transparent and upfront about pricing and the entire process, which gave me a lot of peace of mind. The facility is clean, well-managed, and secure, and I feel very safe storing my belongings here. The prices are genuinely great—almost a third of the cost of another facility just down the road—with no surprises or hidden increases. I highly recommend this location if you want fair pricing, security, and outstanding customer service.
Kyle was awesome! He was able to help with my concerns and help me resolve my issue regarding upgrading my storage unit size. He also helped me move some items to the bigger unit. I've used other public storage facilities before and the customer service is ok. This location went above and beyond!
Needed to make a move to a new apartment and heard some good things about the location online. I wasn't sure about it at first, as it's the first time I'd needed to use a unit, and I was anxious about my belongings being stolen, but Evan guided me through my options and even took my budget into account. Everything's kept fairly clean and secure, and the whole process ended up being a lot less stressful.
I have had a storage unit here for the past six years and it has been great. I have had no issues and the property manager has been very helpful. She helped me get a bigger storage unit for less cost. It is a safe location and I would recommend to anyone.
I met with Evann at this location and was extremely impressed with his knowledge and his incredibly helpful attitude! He made everything seem simple and delivered a price that fit my budget. Good conversation, great experience!
500 Talbert Dr
Plano, TX 75093
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