PNC Bank

I recently had the pleasure of being assisted by Lindsey at PNC Bank, and I couldn't have been more impressed with her exceptional service. Lindsay was incredibly sweet, patient, and genuinely dedicated to helping me. She took the time to thoroughly address all my concerns and made the entire banking experience pleasant and efficient. Her professionalism and warm demeanor made me feel valued as a customer. Lindsey truly went above and beyond to ensure my needs were met. Thank you, Lindsay, for your outstanding service at PNC Bank.

Wasnt supposed to have overdraft coverage so if my debit card is ran it just declines instead of overdrafted my account but they were supposed to fix it and now they won't and I'm not paying them 50 something dollars. Not a way to treat your customers. 2.4 stars for a bank is extremely bad. Goes to show they don't care about their customers. I called them twice to ask them to remove that overdraft fee and they refused. I don't work for you guys so whoever I talked to last time was supposed to take that overdraft off my account.

You failed again to overnight me a debit card you promised. I am not a very happy camper nor customer. I have been a customer for years and I am ready to close my account with you and find better service elsewhere .

If there’s another option. Please seek it. The tellers and branch workers and not experienced or trained properly. I was not able to withdraw money out of an account I’ve had over 2 years because neither of the tellers approved the transaction. Worst experience ever and honestly no other PNC has ever given any trouble.

So far I have become less and less positive about my experience with PNC. It's as if they find anything and everything to charge me for. It's not the people or should I say employee's who are presenting the problem but rather the policies of PNC itself. If my balance is zero I am charged a fee which is in a constant state of growth due to my being on a fixed income. It's to the point that it costs me almost half of my Social Security Check in added fees because the check doesn't get Direct Deposited until the 3rd. Wednesday of every month. One would think that once a person reaches the age of 65 that ALL Banks would waive these type of fee's. We work hard all our lives to get what little bit that we do get in Retirement just to have Banks take it away from us in frivolous fee's. It's a shame and a disgrace. All of it based on GREED.