Plano Automotive

⭐⭐⭐⭐⭐ Plano Automotive I had an excellent experience at Plano Automotive. The technician knew exactly what the problem was without even having to look at it first, which immediately showed his knowledge and experience. He was extremely kind, professional, and took the time to show me the issue in a way I could understand. Before doing any work, everything was explained clearly, and after the repair was completed, he showed me exactly what was done. I never felt rushed, talked down to, or unsure about what was happening. Honest, professional, and thorough service like this is hard to find. I highly recommend Plano Automotive and will definitely return for future service. As a woman, I felt respected and valued. They did not charge me for taking care of the issue, and they also checked all my tires and fluids, topping off what was needed. This is the kind of shop you come back to once you find it.

I had a fantastic experience going here and had to leave a good review. I was going to another mechanic in the area but had some issues and I am glad I came here instead. My car was making a very loud noise as I drove and Ali noticed immediately when I pulled up to the shop and he started looking at my car within literal seconds. I left the car with him longer to get a more thorough diagnosis and he was very honest. Ultimately, he explained he was unable to fix the issue because of a specialized part only available through the dealership, but he was honest about this, and provided me with a temporary fix so I could safely drive the car to the dealer. He charged me nothing for the diagnosis and temporary fix. Upon going to the dealership, they confirmed that his diagnosis was correct. Very professional and honest. Highly recommend.

I usually frequent the dealership for any car maintenance for my vehicle, but Mr. Ali at Plano Automotive provides the same level of quality and craftsmanship from what I’ve seen. He’s fair and honest with his assessments and gets you the essentials you need to get back on the road. He’s our go-to guy for all 4 of our cars. Highly recommended.

Plano Automotive is an unknown gem for auto repair. I have known the owner Ali for several years now. I initially went to his shop for an inspection sticker. I had asked him a random question about one of my vehicles. He was correct. He has easily diagnosed my vehicles problems and given me honest pricing. Everyone wants to find that "honest mechanic" that knows their craft, does an excellent excellent job, and WON'T RIP YOU OFF!!!! Ali is that mechanic. Just recently I brought in my vehicle and he diagnosed the problem immediately. He physically showed me the problem and I said to myself that he could have overcharged me but he HONESTLY fixed my car and even brought me and my Shih Tzu water before he initiated the repair. It's rare that you fine an automotive shop that will do a professional job without trying to rip you off. I'll put my mechanic up against yours any day. His work has been top notch and he's honest.

Great service, very honest and open-minded! I’m originally from Germany and have been driving used cars in the U.S. for several years. Since they need regular repairs, I’ve had quite a few experiences with car services. Plano Automotive has been one of the few truly honest and trustworthy places I’ve come across. Thank you!!