Milestone Electric, A/C, & Plumbing

Scott Wagley provided electrical services today as part of a tankless water heater installation. He was very professional, and diligent in ensuring we were informed about the pros and cons of the different options available to us, while remaining sensitive to what was most important to us. He went above and beyond by ensuring past work by Milestone was done correctly and addressing concerns noted. We would definitely feel comfortable using Scott for electrical needs in the future. Jordan Cooper provided installation of the water heater and he also did a wonderful job. The installation was done efficiently and he was proactive in managing any unexpected circumstances that arose. Afterwards he explained all we needed to know about caring for the equipment and what to expect following our appointment. We would use Jordan again in the future.

I had an outstanding experience with Akex Dominguez, the HVAC technician today. From the moment he arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to thoroughly explain the entire program, what needed attention, and why. I really appreciated how clearly he broke everything down and offered honest, helpful suggestions without any pressure. His attention to detail, patience, and excellent customer service truly set him apart. It’s rare to find someone who not only knows their craft but also cares about making sure the customer understands and feels comfortable. Highly recommend—excellent service from start to finish!

Amazing!! When I initially tried to book an appointment the website declined me, but immediately someone called me and took a care of me. Phone customer service, stellar. Ricardo, our technician, if I could give him 10 stars I would. Professional. Detailed. Patient and informative. He took his time and explained everything to us so we understood the issues as well to prepare for needs to be done down the line. Highly recommend Milestone and their team!! Thank you.

Robert is exceptional. He deserves 10 stars. Along with his great customer service skills, professional and technical expertise; he cares enough to do his very best and aims to please. He was able to locate the source of the clog that stopped up my shower, tub and toilet quickly and efficiently using his highly specialized camera equipment. He checked the integrity of my pipes with the skill one might expect of a heart surgeon. Robert answered my questions in detail and was very thorough, checking my water pressure and examining every faucet, sink, tub, toilet and shower in and outside my house. He even inspected my water heater. What an amazing customer experience. I also have to add from the minute I spoke to the person who answered my call, to the supervisor who approved my same day appointment, to Robert; I am beyond impressed with the integrity and level of customer care I experienced and the positive culture of this organization. I highly recommend them for your electrical, HVAC and plumbing needs. They really hold themselves to a very high standard. You will not be disappointed.

Great experience with AC/heater maintenance. Rolando M. is very knowledgeable and experienced and did a great job as always. Great advice on needed equipment and supplies to make my systems more efficient. Easy to understand the equipment issues as they keep clear photos to explain any work needed. Milestones has a good maintenance program that is worth it.