Mattress Firm Polo Towne

Rusty ( Store Manager) helped me update order and included the part of the order that was missing online. I’ve experienced Mattress Firm in different states, always good service, but this store has been the best customer service of all. Thank you Rusty and Team Polo Towne Store. Highly recommended.

Great experience at Mattress Firm thanks to Dusty. He was friendly, knowledgeable, and super efficient — I was in and out in about 30 minutes. No pressure at all, and I was really happy with both the service and the price. Highly recommend asking for Dusty!

Great experience! I was here to buy a mattress 10 years ago and I came back again to get another mattress from here because you will get the best advice from them. Rusty is an expert at what he does, good 👍🏽 manager good customer service.

Rusty was amazing. I have never met anyone who knows so much about mattress technology. He also asked about our back health, snoring, etc. to help us find the best mattress for our bodies. I think we found the perfect fit, thanks to Rusty.

Greg at the Polo Towne location was the perfect example of outstanding customer service when I bought my initial bed, and also when I decided to switch to a different mattress. He asked great questions, explained things well, and was willing to take whatever time it took to help me reach a decision. I’ll continue referring friends to him at the Polo Towne location!