Extra Space Storage

Noteworthy customer service! No higjh pressure tactics. The storage facility was so clean. I'm picky about customer service and your agent Jarrod certainly delivered. Pricing is suitable for a fixed income. Im happy 😃

Amazing experience with Derell and ExtraSpace Storage! I showed up to the office without calling ahead, and Derell’s customer service was phenomenal! He walked me through the process of setting up a storage unit and made it super easy. Most importantly, he listened to my needs and paired us with the right size storage without trying to upsell me to something bigger than what we needed. Would recommend to friends and family! Come check out this facility and meet with Derell for all your storage needs!

5-star for Jared over at this facility. Very helpful and did what he could to help with any issue I’ve had. 1-star for Corporate who continued to raise my monthly rate every few months to an unrealistic amount. This last increase was the deciding factor to leave and knew when enough was enough!

I love the facility. I had one in Mellisa Texas, but I moved out because the system has you get the low price for a couple to a few months and then the company starts raising your monthly rental. I have now got a smaller unit in the Plano area.

Darrel at Extra Space Storage has been extremely helpful from the time I started renting until I moved out. He puts the customer first. Excellent customer service!