Dallas Animal Urgent Care

Extremely impressed!!! Wow. What a difference excellent customer service makes. The staff is high spirited, happy, and it feels like they all love their jobs. The process from start to finish had excellent communication and care. I had to go in for an emergency surgery for my husky. I only had to wait 5 min before the doctor saw us. She gave me a high vs low cost estimate before proceeding with the surgery, and was honest about "absolute needs" with add on services. She did not try to push me into adding on extra services which I appreciated so much.To my surprise, the surgery cost was reasonable and it ended up being on the low estimate! I had to drop my dog off in the morning, and was so happy to know that she wouldn't be left in a kennel all day waiting for surgery. A staff member was present with her 24/7. The surgery itself went very well, they texted me throughout the whole process. My husky girl is already feeling better next day. Im so impressed with the staff, clean facility, prices, and just the overall organized experience. I'm switching here as my primary vet!!!

This place has always been GREAT!! Today I got a chance to talk to Mrs Latoya who was kind to me, my daughter, his support sister, and our baby Jonah that was in so much pain. I like that we were able to figure out what was best for our baby‘s health. Also we were able to choose what we might need to come back and get based on our budget. Thank you for all the support Mrs Latoya and the Dr as well.

My ridgeback, Jack, is just shy of 12 years old. A few days ago, he became very, very ill (wouldn't take food and was unable to walk.) Dallas Animal Urgent Care was recommended to me by a veterinarian I'd contacted about end of life for him here at home. I took him in without an appointment. The staff got us into an exam room right away. Dr. Kirsten Burtch spent a great deal of time with me discussing Jack's symptoms and what we might do. We got a sonogram and bloodwork done and she found a Splenic Mass leaking blood internally. She then patiently explained our options and we decided I'd just bring him home as major surgery wasn't something I wanted to put him through. They gave me a complete written writeup of their findings and the options we discussed and the medicines they prescribed and what to look for in the days ahead. This was most helpful since all of this is beyond me. I'm grateful I got this work done so I know what my good boy is up against. They are my new vet.

I had a great experience at this vet clinic. The staff was very attentive and professional, and the environment was clean and welcoming. The doctor was very informative and took the time to explain everything clearly. They cared for my puppy Bella after she was hit by a car and showed her very attentive care. They were able to diagnose bruising along the lungs and fluid buildup, and they provided a clear care plan to help her recover. Their prices were also very reasonable. I highly recommend this clinic.

Thanks to Dallas Animal Urgent Care my cat, Sunny, is feeling much better and eating once again. They are much more affordable than other urgent vet clinics. I appreciate everything that the doctors and the vet technicians did for Sunny, and I'm sorry that he got too feisty on the last visit 🤣.