5 reviews
Ms. Jackie was soo awesome! She was very friendly when she called me this morning and I stopped by this evening to view the unit and finalize the rental. She was so very friendly and helpful! She talked with my 6 year old and let him color while she and I did paperwork. The property is very neat and clean! Very satisfied with my decision to rent with cubesmart. PS - the property needs a street sign because I didnt know it was here!
Excellent service and very well-maintained property. The manager Jackie was very friendly and helpful, she made the whole process really simple for us and it's clear she takes outstanding care of the place. Our unit is indoor and climate-controlled which makes it a great value for the price as well. There's a convenient freight elevator for moving your belongings, but it's not designed for people so a first floor unit may be preferable for some.
The location Mgr, Jacqueline is a very nice. Pleasant to interact with. She was very friendly and helpful with setting up my account. A asset to the company. The facility appears to be kept very clean. I look forward to storing at CubeSmart.
So I’m out comparing prices and storage unit sizes as well as the accessibility. Ms. Jackie Took Time to explain in detail everything to me and also let me know safety issues and The office times when I can reach someone if needed. She actually took me to the unit to show me the sizes in detail instead of just reading them off to me from the computer and I appreciate that very much. I’ve been to a couple others and they just told me the prices and sizes and didn’t have time to show me around or where the units would be located really and that’s not good , Even though all these Self Storage unit places are trying to fill up their properties and make money. Ms. Jackie actually helped me on that and explained to me things that I needed to know.. I will definitely be letting my friends know to come check here first. And as I’m moving across town, I will be renting here pretty soon. Excellent customer service. Thank you !
I was having a really bad day and when I got to my unit Ms. Jackie walked me through everything I needed to know. I came back the following day and had an incident with my baby and she was there to help. Kept my baby calm and showed love to him, she made sure we were okay. Had a great experience!
1230 Shiloh Rd
Plano, TX 75074
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