5 reviews
I've been banking with Chase for years and love it. I recommend Chase Bank to a lot of people but I would never go back to this particular one! I've been here many times and never had a pleasant experience. The staff don't know what in the heck they are doing which means bad management. Management obviously do not know how to train employees. I will not recommend this store to my worst enemy.
December 2024 Good thing the drive thru open. Even though, the service was not super fast but I can pay my CC here.
Went in to this branch on the afternoon of January 7th and was treated very rudely by the lady behind the counter, named Camille. Horrendous customer service. Stay away from this branch.
I went today to find a solution for my credit card as I had a problem and I was lucky to find a wonderful lady there who made everything easy her name was (Te) ♥️ She deserves five stars she was so friendly and helpful 🤍
I have had nothing but trouble and duplicated charges they don't catch or even alert me about that was charged to my account and I am going to the local chase bank today to speak with a top manager and if they don't rectify these disputes of unauthorizedamounts made to my account I'm closing my account and open a bank account with Bank of america or some bamk that has a jugher rate then 2 stars!!!! They constantly make mistakes! I'm so tired of it! I don't even want to give them one star. I'm also sick amd getting over pneumonia!!! I would think my money would be safe but they have been really went down hill. Im about to make a huge deposit now I'm not so site it will be with your bank!
161 W Spring Creek Pkwy
Plano, TX 75023
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