Best Buy

This is a great store and great people work here. I had a problem with an installation, and Armando and Caesar were very helpful in helping me resolve it. I didn't think I would get the help I did get. Everyone was very nice and considerate of my problem. The next time I buy a very large TV LOL. I will come back to Best buy for it. I highly suggest this business.

This BestBuy location has a great selection of electronics and they wait time at this location is super fast they have more than 3 cashiers

Tyler is the absolute BEST employee here. I didn’t even have to go all the way in the store and he helped me with everything! People like him deserve management roles good customer service is hard to find and even harder to keep! Thank you Best Buy for hiring caring helpful employees like Tyler! Happy Holidays!

I recently purchased a tv and accessories for it, a Best Buy employee by the name Najih (I hope I spell his name right) did everything and beyond to help me out. This amazing young lad has such awesome vibes that basically made my week better. I hope he keeps at it. Awesome dude! Best Buy store #1412

So I bought a TV on Black Friday LG 65” and when I brought it home I didn’t open it till Saturday night. When we open it found crack screen on the upper LH corner so I called customer service they stated I could take it back and get a replacement. So I arrived at this location and spoke with one of the GEEK Squad Managers (Armando) he looked it over and then called the closing Manager to get a second opinion they both stated that I damage the TV when clearly I didn’t I. even bought the 5 Year protection plan in my opinion it’s not worth paying the protection plan. Armando kept stating it’s there policy that they weren’t gonna be able to resale the TV and even offered to Recycle the TV they are very inexperience people i can tell I WONT BE BUYING ANYTHING AT THIS LOCATION. He even told me that they declined another tv from another buyer. Bought the same tv and it was damage these guys are a really work of art. So BEST BUY in Garland thanks and bless your heart. Called Customer Service and explained my situation they lady on the phone stated no worries sir I will start the exchange process and today on 12/6/25 I received my TV it wasn’t hard at all CLOSING MANAGER AND GEEK SQUAD MANGER DIDNT WANT TO DO THERE JOBS MAYBE BECAUSE IT WAS CLOSE TO CLOSING TIME. WONT BE SHOPPING AT garland location